Last updated: June 2, 2026
By accessing or using MoxumAI's platform and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all users, including businesses and their authorized representatives.
MoxumAI provides an AI-powered call recovery platform that answers missed calls, engages callers, and routes or books appointments on behalf of businesses. The Service includes an AI phone agent, call analytics dashboard, integrations with third-party tools, and related features.
You must be at least 18 years old and have the authority to enter into a binding agreement on behalf of yourself or your organization. By using the Service, you represent and warrant that you meet these requirements.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. MoxumAI is not liable for any loss resulting from unauthorized access to your account.
You agree to use the Service only for lawful purposes. You may not:
You are solely responsible for ensuring that all calls handled through MoxumAI comply with applicable call recording and wiretapping laws in your jurisdiction, including obtaining required consents from callers where required (e.g., two-party consent states). MoxumAI is not liable for any failure to obtain such consents.
Certain features of the Service are offered on a paid subscription basis. Fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. MoxumAI reserves the right to modify pricing with 30 days' written notice. Failure to pay may result in suspension or termination of your account.
MoxumAI and its licensors retain all rights, title, and interest in the Service, including all associated intellectual property. These Terms do not grant you any right to use MoxumAI's trademarks, logos, or brand features. You retain ownership of any content you provide to the Service (e.g., business information, call notes), and you grant MoxumAI a limited license to use such content solely to provide the Service.
The Service may integrate with third-party platforms (e.g., Retell AI, Zapier, CRM tools). MoxumAI is not responsible for the availability, accuracy, or conduct of any third-party service. Your use of third-party integrations is subject to those parties' own terms and privacy policies.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MOXUMAI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. REVENUE RECOVERY ESTIMATES AND PROJECTIONS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT GUARANTEED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOXUMAI AND ITS OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNTS YOU PAID TO MOXUMAI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless MoxumAI, its affiliates, and their respective officers, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any applicable law.
Either party may terminate these Terms at any time. MoxumAI may suspend or terminate your access to the Service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitations of liability) shall survive.
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Arizona.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms with a revised "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
For questions about these Terms, please contact us:
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